Delete your account.
There are two ways to delete your Finalisto account and your data — in the app, or without it through a web form. The result is the same.
In the app
- Open Settings.
- Go to Account.
- Tap “Delete account” and confirm. If the app lock is on, the app will ask for biometrics or your device passcode.
Without the app
Open the form, enter the phone number of your account, type the code from the text message and confirm the deletion. For now the form is in Russian only.
The form is hosted at api.finalisto.com — the app's server.
What is deleted, and when
At once
- You are signed out on all devices.
- Uploaded chat histories and their encryption key are deleted.
- Friends' vote links are closed.
After 30 days
- Everything else is erased: profile, comparisons, options, ratings, notes and photos.
- Until then you can restore the account: sign in to the app with the same number.
Kept longer
- The delivery log of codes sent to your former number — up to 90 days.
- The action log, where the number is stored in shortened form.
- Complaints — without their content.
- Backups — until their retention period ends.
Delete only part of your data
A single option, a photo or a whole comparison can be deleted in the app at once and without recovery — your account stays.
Save your data before deleting
The app settings have a “Download my data” item: the app prepares a ZIP archive. The archive is kept for 7 days.
If you cannot delete your account, write to support@finalisto.com.